CRM system without coding
Gain full control of your CRM with no-code technology from Creatio. This platform allows you to create and personalise your CRM application yourself, without coding.
Adapt the system to the specifics of your industry and enjoy the flexibility that traditional CRM systems do not offer.
No-code technology
Creatio is a no-code CRM platform that enables full automation of all stages of the customer lifecycle - from marketing to sales and customer service - without the need for programming knowledge. With ready-to-use visual tools, users can quickly and easily create applications, personalise processes and manage customer relationships.
Creatio also offers advanced analytics and reporting to help better understand customer needs and optimise operations. In addition, the platform enables integration with other systems, which increases its functionality and flexibility in customer relationship management.
Benefits of a no-code CRM system
IT Department
- Faster project implementation
- Focusing on complex tasks
- Rapid testing and implementation of system prototypes
- Reducing the burden on IT teams
- Focus on key tasks and risk management
- Elimination of routine operations
Operations and administration department
- Quick and efficient execution of tasks
- Independent application development
- Automation of daily tasks
- Full control over systems
- Rapid implementation of system changes
- Actively participate in the digital transformation
- Improved efficiency and productivity
Sales, marketing and customer service
- Rapid campaign testing
- Personalisation of published content
- Automation of lead management and contact management
- Independent analysis of results and monitoring of performance
- Direct management of campaigns
- Faster response to customer enquiries
Why bet on CRM no-code?
What is the design process like at Creatio?
The design process on the Creatio platform is fast, simple and accessible to industry professionals. This is because it is based on a visual approach, which enables users to create and modify applications, processes and CRM tools without coding.
01
Drag-and-drop technology
Creatio offers a user interface that allows the management of processes and the personalisation of functionality, implemented in drag-and-drop technology. Users are able to create applications through the use of predefined widgets, ready-made modules and form fields, available in the platform interface.
02
Creation of processes
Creatio features business process design tools, including sequential, parallel and event-based processes that automate activities in marketing, sales, customer service and other areas. The graphical interface allows the definition of process steps, transition conditions and automatic actions (e.g. sending notifications, updating records) using timed events, messages and signals.
03
Integration with external systems
Creatio provides support for integration with external systems and data sources, enabling the exchange of data in JSON, XML or CSV formats. The integration takes place through dedicated connectors or by implementing custom solutions, allowing the CRM platform to seamlessly connect with ERP systems, e-commerce platforms and content management systems, providing comprehensive visualisation of business data.
04
Testing and implementation
Once the application and processes have been designed, users can test the changes in real working conditions to ensure that everything works as expected. The finished solution can then be deployed at scale, with the ability to further modify and optimise as required.
Industry solutions
Be inspired by examples of industries that have revolutionised their business processes with Creatio, achieving significant improvements in operational efficiency.
Production
CRM no-code systems optimise supply chain management and sales processes. One of our clients, which is a soft drinks company, implemented Creatio to manage customer data from online, retail and wholesale channels, which reduced marketing campaign lead times by 30%, significantly accelerated product launches and improved conversion by 15% at retail outlets.
Insurance
CRM no-code systems streamline policy and claims handling. The insurance company has integrated the Creatio platform, automating claims registration. Customers report claims online, the system assigns claims, reducing handling time by 40%. In addition, status tracking, reports and analysis optimise the claims process. As a result, the company has increased customer satisfaction, reduced costs and gained a competitive advantage.
Mortgage
No-code platforms make loan application processing easier. The mortgage bank implemented Creatio, which reduced the processing time for 50% applications, dramatically speeding up the lending process and increasing customer satisfaction through improved email and SMS communication and automatic reminders for missing financial documents.
Transport
Transport companies use Creatio to monitor routes and optimise costs. For example, a large logistics operator specialising in international transport has automated delivery planning, reducing delays by 25% and significantly improving on-time delivery, thanks to real-time GPS data analysis and a fleet management system integrating GPS and vehicle sensor data.
Retail trade
In the retail sector, Creatio enables the personalisation of offers and the effective management of loyalty programmes, which directly translates into increased sales. The grocery chain, by implementing the CRM system, gained the ability to analyse customer preferences in depth, which resulted in a 45% increase in sales of products promoted through personalised campaigns.
FAQ - questions and answers
In this section, we answer the most common questions about effective application development and business process automation using no-code technology, its relevance to businesses and the role played by various activities in the implementation and personalisation of no-code solutions.
What is no-code technology?
No-code is an approach that enables rapid application development without advanced programming knowledge.
No code platforms offer visual tools and ready-made components that allow applications to be easily customised to meet specific business needs.
What components do code-free platforms consist of?
No-code platforms include:
- drag-and-drop interfaces,
- data management tools,
- integrations with other systems,
- automation wizards.
These components enable applications to be developed quickly and efficiently without advanced programming knowledge.
What benefits can be achieved by implementing a CRM system based on no-code technology?
The CRM no-code system allows rapid creation and customisation of CRM solutions, which support customer relationship management, process automation and integration with other systems.
This increases competitiveness in the market, allowing it to respond more quickly to changing needs and better meet customer requirements.
In which industries will a no-code CRM work?
CRM without coding will work well in a variety of industries, such as FMCG, retail, logistics and finance, where rapid adaptation to changing conditions is key.
What are the costs of implementing no-code technology?
The cost of implementing CRM based on no-code technology depends on the scale of the project i functions required. No-code platforms are typically more cost-effective than traditional methods, offering lower initial costs and faster time to market.
To find out the cost of our solution, contact us via the form on the website or call us on 124 466 915.
How long does it take to implement a CRM system from Creatio?
The time taken to implement the system depends on the complexity of the project and the specific requirements of the company. It is estimated that implementation can take for several weeks for simple systems up to several months for complex implementations.
Get in touch with us!
In addition to our proprietary solutions, which are based on tried-and-tested operating systems, we also deal with system architecture design and implementation. Would you like to find out more? Write to us.
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