Software House NiceCRM
System NiceCRM
Increase the efficiency of your business with our system NiceCRM dedicated to the manufacturing, E-commerce and HoReCa sectors, among others. Take care of your customers, better understand their needs and achieve your business goals with greater precision.
Take a look at our simple and user-friendly CRM system.
Modern CRM system
NiceCRM is a system for streamlining the implementation of business plans in companies. Its greatest advantage is its ease of use and intuitive interface, which can be easily integrated with other systems used in the company.
- Collection and analysis of contractor data
- Automation of business processes
- Partner relationship management
- Increasing sales
Highlights software functions
Customer relationship management
Classification of the collected data according to defined demographic and behavioural criteria, segmentation of customers into specific groups, and organisation of the data in a central database accessible to all authorised employees.
Sales and marketing optimisation
Automatically record contact details, record the history of interactions with contractors, create customer profiles by segment, generate reports and analyses on customer behaviour and plan marketing campaigns.
Brand panel
Centralised management of multiple brands from a single location, customisation of colour themes, including switching to a dark colour scheme (dark mode) and an editing panel dedicated to individual brands.
Advanced administration panel
Adding new brands and users, extensive management of user access rights, such as data modification, import and export of reports, visibility of selected panels.
Data export
Generate reports in PDF, Excel and CSV formats, export data to JSON and XML formats and external systems, create your own templates and upload data in real time.
Smart relationship management
NiceCRM offers comprehensive support in building lasting relationships with customers and business partners, providing mobile access to data and advanced analytical tools. Integration of the system with the client's existing IT infrastructure guarantees optimisation of operational processes and maximisation of return on investment.
NiceCRM it's
How does NiceCRM software work?
NiceDMS is designed to centralise and automate customer service, marketing and sales activities. Thanks to its intuitive interface, the system is easy to use and is suitable for both small companies and large enterprises.
01
All contacts are stored in one place, facilitating quick access to contact details, interaction history and contractor preferences. The functionality to add notes and assign tasks to each contact allows for more efficient relationship management and improves team organisation.
02
NiceCRM offers tools for managing the sales pipeline, tracking sales processes, automating activities such as task reminders, sending offers and follow-up reminders.
03
The system offers advanced analytical tools to help track the effectiveness of sales activities, monitor key performance indicators (KPIs) and identify trends in customer behaviour. A variety of reports can be created from the collected data, tailored to specific needs and analysis objectives.
04
NiceCRM allows integration with other tools and systems, such as email, project management systems, online marketing platforms or customer service tools.
CRM for your company
NiceCRM is a versatile software solution that will work across industries, offering comprehensive solutions for customer relationship management and process optimisation. Thanks to its flexibility and intuitive interface, the system enables companies to effectively monitor, analyse and personalise their business activities, regardless of the sector in which they operate.
HoReCa
The system supports the efficient management of inventory, provides insight into customer order lists and keeps records of guest bookings. This simplifies inventory, menu arrangement and management of vacancies in the hotel. The individual approach to customers and the customisation of offers significantly increases loyalty and encourages repeat visits and bookings.
E-commerce
Monitoring orders and customer interactions via the system dashboard supports the adaptation of offers to individual consumer preferences. The system also enables the automation of marketing activities, particularly in the area of email marketing, which helps to reduce the problem of abandoned baskets and significantly contributes to increasing the sales conversion rate.
Production
NiceDMS supports the monitoring of production and the management of expiry dates and product batches, ensuring full control over these processes. The system introduces automation in the area of logistics and dispatch organisation, eliminating the risk of human error and ensuring the smooth flow of goods and compliance with health and safety rules.
What distinguishes it Is NiceCRM the right system?
NiceCRM systems offer mobile access, giving users the flexibility to work from different locations and on different devices. With advanced analytics, the system enables a deeper understanding of data from different channels, helping to better understand customer needs and optimise marketing and sales activities.
Get in touch with us!
In addition to our proprietary solutions, which are based on proven operating systems, we also deal with the design of system architecture and its implementation.
Contact
We would be pleased to answer We will answer your questions and prepare a free quote, tailored to your expectations.
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